Wednesday, January 6, 2010

With a BlackBerry, how do I control synchronization of Sent Items?

By default, your BlackBerry device is configured to reconcile the Sent Items folder with your Exchange mailbox. To disable the synchronization of items sent from your Exchange mailbox:

  1. With the BlackBerry, go to the Messages screen and click the trackwheel.
  2. Select Options, and then select Email Settings. Click the trackwheel.
  3. From the Email Setting screen, click the trackwheel and choose Folder Redirection.
  4. Select Mailbox-Your Name and click the trackwheel. Choose Expand from the list and click the trackwheel again.
  5. Deselect the Sent Items checkbox. This will control the synchronization of messages sent from your Exchange email account and displayed on your BlackBerry.

Messages sent from your handheld will still appear in both your handheld Inbox and the Sent Items folder of your Exchange mailbox. To disable this feature:

  1. With the BlackBerry, go to the Messages screen and click the trackwheel.
  2. Select Options, and then select Email Settings. Click the trackwheel.
  3. From the Email Setting screen, select Save a Copy in Sent Folder.
  4. Click the trackwheel and choose Change Option. Use the trackwheel to change the Yes to No, and then click the trackwheel to make the change.
  5. When you are prompted to save your settings, choose Save.

Disabling synchronization in these ways will reduce the the number of messages displayed in your BlackBerry Messages folder and the amount of wireless data consumed by your BlackBerry.

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